Return & Exchange Policy

At Dastkar, we strive to ensure that every order meets your expectations. If you are not completely satisfied with your purchase, we're here to help.

Eligibility for Returns

• Items can be returned or exchanged within 7 days of delivery.
• Products must be unused, unwashed, unworn, and in their original condition with all tags and packaging intact.
• A valid order number or proof of purchase is required for all return requests.

Non-Returnable Items

• Items purchased during clearance, flash sales, or special promotions are not eligible for return or exchange unless received damaged or incorrect.
• Products that have been used, altered, washed, or damaged by the customer cannot be returned.

Damaged or Incorrect Orders

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
• Share clear photos of the product and packaging for quick assistance.

Exchange Policy

• Exchanges are available for size, color, or product, subject to stock availability.
• If the requested item is unavailable, you may choose another product of equal value or pay the difference for a higher-priced item.

Refund Policy

• Refunds are processed only if a replacement or exchange cannot be provided.
• Approved refunds will be issued through the original payment method or bank transfer within 7–10 business days.

Return Shipping

• Customers are responsible for return shipping charges unless the return is due to an incorrect or defective product sent by Dastkar.

How to Request a Return

Please contact our support team with your order details:

📧 Email: dastkar.store@gmail.com

📞 Phone: +92 3271232395